Shipping
Shipping Rates - Accessories
We ship regular sized items via Standard Post within Canada for a flat rate of $15. Accessory orders over $199 ship free, excluding kayaks. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from St-Hubert, QC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer. Please allow up to 14 days to receive your goods.
Shipping Rates - Kayaks
Kayaks can be shipped for $250 paid at checkout. Estimated delivery is 20 business days from order placement. Other items in the order will be delivered separately. Some rural postal codes are excluded along with territories of the Yukon, NWT and Nunavut.
View list of exceptions HERE
- Please allow 25 business days* from order placement. Business days exclude Saturdays and Sundays. This is the amount of time it takes for us to schedule the pick-up to leave our warehouse and deliver it to you. Packaging may require extra time to prepare your kayak.
- Once it leaves our warehouse, you will receive an email with tracking information and an estimated delivery time.
- We reserve the right to refuse/cancel any order if we cannot for the above reasons ship to you in which case you will be notified and be refunded immediately.
Delivery carriers may be experiencing delays. Boreal is not liable for delays from carriers once order has been given to delivery carrier. Please contact carrier directly for additional information.
Review our info Receiving Delivery Of Your Kayak & Shipping Damage Policy
Free In-Store Pickup
- Pickup your order at our store for free along with Kayak / SUP purchases.
- The pickup address is 3600 1st Street, suite 30, St-Hubert, Quebec, Canada, J3Y 8Y5
- We offer limited tracking for in-store pickup orders. Usually goods will be ready to pickup within 3 working days of your order. You can show up before but you may need to wait. We will email you when your order is ready for pickup and you will need to bring picture ID to collect your parcel. For more information on the status of an in-store pickup order, please contact the store directly at boutique@kayakdistribution.com