Riot stands behind all of our kayaks with our new North American 5 year limited warranty.

In the event of a problem with your kayak our main goal is to make resolving the issue straightforward and hassle free, getting you back on the water as quickly as possible

In case of a warranty issue, please consult the Riot Limited Warranty details listed below and contact Riot directly:

Riot Kayaks Inc.
3700 St. Patrick,
Suite 109
Montreal, Quebec, Canada
H4E 1A2

Fax: (514) 931-4421
Click HERE to contact Riot by email.

Please note: Riot’s new extended warranty is available exclusively on 2004 or later models sold within North America and is valid from January 1st 2004. Kayaks produced prior to the 2004 model year continue to be supported by Riot’s previous warranty agreements.

The hull of Riot kayaks are warranted against defective materials or workmanship to the original retail owner for a period of five (5) years following the original purchase date in accordance with the Warranty Agreement enclosed in the Owner's Manual.

In the event of faulty workmanship in the kayak's equipment, the warranty also covers the repair or replacement of the defective parts (excluding fins, rudder and skeg blades) for a period of one (1) year following the date of purchase of the kayak.

Limited Warranty Replacement Cost
When and if Voodoo Technology, Inc. decides to replace instead of repair this kayak, the following credit will be issued against the purchase of an equivalent kayak: 20% of the current manufacturers suggested retail value after four (4) years; 30% after three (3) years; 40% after two (2) years; and 50% after one (1) year following the purchase of the kayak from an authorized dealer. There are no replacement costs (except for freight and handling) within the first year, as specified in the Warranty Agreement. The warranty on replaced or repaired parts or hull shall commence on the date of the original warranty activation and shall expire at the termination of the original warranty period.

The warranty is void if the kayak is not registered within 30 days of purchase (by filling out and returning the bottom section) and/or the conditions of the warranty have not been fulfilled by the original retail owner. This warranty is non-transferable and is valid ONLY for models from 2004 and onward; when the registration form is completed in full and returned within 30 days of purchase; and if a copy of the original sales receipt is attached to the registration form.

Voodoo Technology, Inc. Warranty agreement

The Riot kayak you have purchased has met Voodoo Technology Inc.’s quality standards inspection requirements. However, as every kayak is subject to wear and tear, should you need any technical assistance or replacement parts we invite you to communicate with your dealer of origin or to consult www.riotkayaks.com where you will find most of the information you may require BEFORE returning the kayak.

1. The warranty agreement is applicable to the original retail consumer only, it is not transferable, nor does it cover any commercial use such as: pro-deals, rentals, educational, training, or those kayaks identified as demo, seconds, blems, institutional or K2. The warranty does not cover kayaks damaged during transport. The determination of exclusion of warranty coverage is at the discretion of the manufacturer.

2. The warranty agreement requires that the manufacturer receives the Warranty Registration Form within 30 days from the original date of purchase. For a claim to be processed it MUST be accompanied by the original proof-of-purchase including the model and serial number of the kayak, relevant photos of the problem area, and the completed claim form
(available on the internet) describing the mishap. Only upon receipt of these completed documents will an authorization number be issued by the manufacturer. Please note: no other number or process will be accepted by the manufacturer.

3. The warranty agreement excludes products which have been damaged by negligence, misuse or accident, or wear due to owner’s failure to provide reasonable and necessary maintenance. Products which have been modified or repaired by unauthorized persons, structurally altered in any way (not withstanding sanding, cutting walls and outfit components,
drilling holes and altering original hull shape or modifying seat attachment to the hull) or have been subjected to stress beyond the physical limit of the material are also excluded from the warranty agreement. The following are not covered at any time by this warranty: scratches and perforation due to rocks or hard surfaces such as concrete and asphalt; warping (deformation of the hull) caused by extended exposure to the sun or heat, or by having tied the kayak too tightly or nesting it in an improper position; change in appearance of the kayak due to wear, over-exposure to sun, heat, or any other environmental condition.

4. The warranty agreement excludes all shipping costs to and from the appointed place of repair/replacement. The manufacturer will not accept merchandise without the manufacturers authorization return number clearly identified on the
outer packaging and proof of pre-paid freight in and out of the factory. The manufacturer reserves the right to return merchandise to its owner, at the owner’s expense (COD) if the above conditions have not been met. The manufacturer is not responsible for any damages incurred in transport, storing fees, or inconvenience or loss of time/money while the claim is being processed and repairs or restoration are being effected.

5. The warranty agreement obliges the manufacturer only during the period of coverage (begins on the date of the original warranty activation and expires at the end of the original warranty period specified on the warranty registration form) to repair or replace, at its discretion, the defective parts at either its manufacturing plant or through a designated, authorized dealer’s store. The manufacturer reserves the right to change the product or design without incurring any obligation to incorporate such changes in previously available products.

This warranty applies only in the United States and Canada. In all other countries, the appointed distributor is solely responsible to administer the warranty according to governing by-laws and corporate policies. The enclosed warranty registration form and the present document are the sole and exclusive warranty recognized by the manufacturer in connection with the purchase and use of one of its products. Voodoo Technology Inc. makes no warranties or representations expressed or implied (including warranties of merchantability and of fitness for a particular purpose)
in such connection except as specifically set forth in this warranty. The company is not liable for any injury or damage to persons or property sustained as a result of the use of kayaks manufactured by Voodoo Technology, Inc. The user of any kayak manufactured by Voodoo Technology, Inc. acknowledges and assumes any and all risks associated with the use of kayaks and waives any and all claims against Voodoo Technology, Inc., its agents and assignees. By filling out and submitting the warranty registration form, the owner of the product acknowledges that he has read and understood the Owner’s Manual and warranty agreement, and that he recognizes that due to the nature of the activity the product is intended for, Voodoo Technology, Inc., its owner’s, employees, and associates can not be held liable for any injuries or mishaps sustained in the use of a kayak manufactured by Voodoo Technology, Inc. All incidental and/or consequential damages are excluded from this warranty agreement. Implied warranties are limited to the life of the warranty (as specified in the warranty registration form). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights which may vary from state to state.